I’m done being polite. I’m naming names this time. (See Vendor Relations, Part the Next for the last round.)
If Grey House Publishing calls me one more time and gets my name wrong, asks me to accept a review copy, and refuses to update their database to acknowledge that I don’t select Reference books and we’ll never accept review copies, I’m going to start hanging up on them as soon as they introduce themselves.
My name’s not Jennifer, and I don’t have time to deal with people who can’t respect the information I’ve given them every time they call me. And I certainly won’t do business with someone that careless.