Insourcing as outsourcing
|February 22, 2013||Posted by Jenica under Libraries, Misc., The Profession|
So, I’ve talked some about the move toward Systemness in SUNY, and Potsdam’s role as one of the first six campuses exploring shared administrative services. It’s a thing, and it’s a reality of my worklife: how can we effectively share administrative work with our colleagues at SUNY Canton to the mutual benefit of both institutions with our unique goals and challenges? Some days, it’s fun. Other days it’s hard. Yet others, it’s both, and neither.
But today’s challenge is an information-gathering one: I need your help.
We’re looking at ways to outsource SUNY Canton’s technical services work to SUNY Potsdam — insourcing within the university as outsourcing? And Michelle Currier, my counterpart at Canton, and I are trying to build a cost-recovery model that is not only competitive in the vendor-driven marketplace for cataloging services but also realistic in terms of what it will cost SUNY Potsdam in time and resources to do this cataloging work. So here’s my question:
Do you know of libraries that are doing cataloging and processing for other libraries on a pay-per-transaction model? If so, who are they?
My fear is that we’re actually breaking trail here — I haven’t found much yet, other than a few people saying “We used to, but we lost money” or “We do that, but the State just pays us a lump sum” (informative but not helpful), and a bunch of “we do that for ILL” (too different to be helpful). My hope is that there are a bunch of libraries doing this, quietly and without much fanfare. Help me turn the spotlight on these creative solutions!