Assessment isn’t about the data, it’s about the results

I blocked off my afternoon, spent my morning on miscellaneous task work, and i’m going to close my door, turn up the Pistol Annies, and spend the next five hours with SPSS, analyzing the Libraries’ two years of user satisfaction survey data. (Or, as I smirkingly refer to it, doing…

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Library Day in the Life: Tuesday, #libday7

So, Monday went particularly well, and was wrapped up with an evening of grilled lamb gyros, Mass Effect 2, and homemade pecan pie. Nice.  Onward to Tuesday. 6:30: Alarm, mumbled morning conversation with J and the cats, read news on Flipboard on the iPad, and stumbled toward the shower. Got…

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Slide deck from ALCTS Forum on the Ithaka report

The slides, also available (less lovely due to conversion) on Slideshare. The slides on this presentation largely speak for themselves, but I did give a bit of introduction: I keep a folder of kooky black and white images on my desktop, all stolen from the internet where they are always…

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Looking for Flip

It’s annual report season, and I’m eyeball deep in data analysis.  The trouble I run into is stopping myself from going seriously granular in my analysis.  I love this stuff.  And, sure, it’s fascinating to me to map changes in data over the years, but I have to stop myself…

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Don’t ask a question you don’t want the answer to

I just read the free-text responses to “If you could make one change to any aspect of the library, what would it be?” from our recently-completed survey. I need to go for a walk. I know we asked for critique.  I know we asked for the negative.  I know I’m…

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