I know how I'd answer

Anecdote 1: Today I said to the Provost, in a discussion of libraries and computer labs, “It makes sense; they’re an outward-facing service, and that’s what libraries are really good at.  We provide services to users, and we like helping people.”  I believe that.  Libraries are good at providing services…

Continue reading

Help!

So, I’m trying to write a strategic plan for the libraries.  (Real life and daily work seem to be interfering, but I’m going to get it done.)  And today is one of those days when I have two options: Pull my hair out, or turn this experience into fodder for…

Continue reading

Director Day In The Life, Friday

This morning was my triumphant (?) return to the gym.  Picked Steve up at 7, and we went and walked and ran until 7:45, then I headed home to shower, breakfast, and drive back to campus, this time in a suit jacket rather than running shoes. 9:30-11:45:  Ref desk shift. …

Continue reading

putting on my positive face

I have, so far in this reference shift, refilled the stapler, directed two students over to the computer lab to find an available computer, helped one student find her professor’s website and then helped her open a .pdf file, told a student to turn down the volume on his iPod,…

Continue reading

my pockets are empty

You can pretty much guarantee that if I’m at the reference desk, I’m going to post something… Our color printers are broken on campus — they one in the main lab and the one in the library were bought at the same time from the same vendor, same model, and…

Continue reading

%d bloggers like this: